Hold any modern smart phone up to a KOPILOT.ID tag to view an emergency ID. It's just like using tap to pay. There is nothing you have to download or purchase.

You can create a free account and use the app to read KOPILOT.ID tags offline. Even if you do not have your own emergency profile.

Nope. Never.

In order to create, manage and sync your emergency ID to a KOPILOT.ID tag you will need to download our free app. But, you anybody can read your tag with the tap of their phone, with or without our app.

You can affix a KOPIOT.ID tag to any helmet, google strap or zipper pull using the supplied mounts. Or look for KOPILOT.ID embedded into gear from your favorite brands.

We take privacy very seriously and never share or sell your medical information. If you are concerned about sharing personal details, here are some tips.
Nothing is mandatory, only share what you feel comfortable sharing.
Consider using your first name and first letter of your last name.
We only display a general range for your age and weight. Your exact birthday is not necessary in an emergency situation.
You will be notified in the app every time somebody scans a tag and can reset your profile any time.

No! KOPILOT.ID tags can be read offline if the person scanning your tag has our free app installed. If you are online your tag can be read by anybody, with or without the app.

Our AI helper will summarize your medical information into natural language to help people trying to help you. In many emergency situations, it's not the EMS or first responders who help you first, it's your friend or a nearby person.

Yes! You can download or free mobile app on Android or iOS anywhere in the world. Anybody in the world can tap your tag if you need help.

The app is in english only, however, our AI will summarize and read your emergency information in over twenty languages.

First, make sure airplane mode is NOT on. The NFC antenna on most smartphones is typically located on the back of the device, usually in the middle or near the camera. For iPhones, the NFC antenna is often found near the top. Some users find that the NFC antenna's location can be slightly off-center or that different parts of the antenna are more sensitive. Experimenting with different positions on the back of the phone may be necessary to find the optimal reading area.

Nearly all modern smartphones have an NFC reader. This includes iPhones since iPhone 6 and nearly all modern Android devices.
Here is a list of Android phones along with their NFC antenna location https://www.samsung.com/hk_en/nfc-support/#devicelist

To enable the NFC reader on an Android device, open the Settings app, search for "NFC," and ensure it's toggled on.

On iPhones, the NFC reader is usually activated automatically when needed, such as for Apple Pay or interacting with an NFC tag.

Yes, we need to associate your Emergency Medical ID and KOPILOT.ID Tags to your account. In addition, it allows you to read KOPILOT.ID Tags offline in an emergency.

• On iOS, you can sign in using an Email Address, Gmail Account or Apple Id
• On Android, you can sign in using an Email Address or Gmail Account

No, as KOPILOT.ID relies on device-based NFC scanning, its functionality is focused on iOS & Android

• In the App, tap the Forgot Password link from the Sign In screen and follow instructions

In the App, navigate to Settings, Account and choose Change Password

In the App, navigate to Settings, Account and choose Delete Account

Yes, but you only need to include information you are comfortable sharing in the event of an emergency.

The only required information is a name, which you can choose to be a nickname or initials, it just needs to be at least 3 characters. All other information is discretionary and what you think will be most helpful in an emergency.

Yes, at any time you can update your Emergency Medical ID - you’ll just need to sync with your KOPILOT.ID Tag(s) to ensure they are up-to-date.

Since you are in complete control of the information you share, anyone that scans your KOPILOT.ID Tag will be able to see the information you set up. Your Activity log will keep track every time your tag is scanned, so you know when, where and who viewed your Emergency Medical ID.

• In the App, navigate to the Medical ID tab
• Tap the pencil icon in the top right corner
• Make your desired changes and tap the “Save Changes” button at the bottom of the screen.

• In the App, navigate to the Medical ID tab
• Scroll to the bottom and tap Preview Your Emergency Card

1. Your KOPILOT.ID Tag can be used almost anywhere! It is weather-proof and ready for adventure! It uses the same high-quality adhesive as action cameras and stays put on most surfaces.

2. Some KOPILOT.ID packages include additional mounts:

• Zipper Pull Mount
  
  Use this mount to attach to jackets, packs, etc. Remove the backing of your KOPILOT.ID Tag and attach it to the flat surface on the Zipper Pull Mount with the inset KOPILOT.ID Logo.
• Goggle Strap Mount
  
  Use this mount to attach to your favorite set of goggles by sliding onto the strap. Remove the backing of your KOPILOT.ID Tag and attach it to the flat surface on the Goggle Strap Mount with the inset KOPILOT.ID Logo.
• Carbon Fiber/Metal Mount
  
  Use this mount to attach to Carbon Fiber helmets or other carbon/metal surfaces that can cause interference with the KOPILOT.ID Tag. Remove the backing of your KOPILOT.ID Tag and remove the backing from one side of the Carbon Fiber Mount - attach to each other. Remove the backing from the remaining side of the Carbon Fiber Mount and attach to your Carbon Fiber helmet or similar gear.

• Confirm the location of the NFC Reader on your phone (link)
  
  - Hold your phone over the tag (don’t touch) at this location. You may need to wait briefly.
• Verify you are not in Airplane mode
  
  - On most devices, airplane mode will also disable your NFC Reader
• iOS Only - Log in to the App
  
  - Navigate to the “Settings” tab in the bottom right corner.
  
  - Tap the “Read a Stubborn Tag” button
  
  - Try scanning your tag again
  
  

A KOPILOT.ID Tag is a thumbnail-sized NFC Tag that, when attached to something you own, is a piece of “Gear” in your account - usually something you cherish and with a friendly name!

• In the App, navigate to My Gear
• Tap the “+” button in the upper right corner and follow instructions

• In the App, navigate to My Gear
• Tap the three dots in the top right corner of the corresponding gear
• Choose “Disable Medical ID” from the Manage Gear Menu.

• In the App, navigate to My Gear
• Tap the three dots in the top right corner of the corresponding gear
• Choose “Disable Medical ID” from the Manage Gear Menu.

• With Gear in hand, open the App and navigate to My Gear
• Tap the three dots in the top right corner of the corresponding gear
• Choose “Factory Reset & Remove” and follow the instructions

• With Gear in hand, open the App and navigate to My Gear
• Tap the three dots in the top right corner of the corresponding gear
• Choose “Factory Reset & Remove” and follow the instructions

• The KOPILOT.ID App has a robust Activity Log that shows a detailed record of Activity on your account.
• If your tag has been scanned, you will see a TAG SCANNED tile in the Activity Log. You can tap this tile to see additional information, including a map with an approximate location.